You can book directly through our website by selecting your dates and clicking 'Book Now'. You can also contact our team for personalized assistance with your reservation.
Minimum stays vary by property and season. Most properties require a 2-3 night minimum, with longer minimums during peak seasons and holidays. Check individual property pages for specific requirements.
Early check-in and late check-out are subject to availability. Please contact us at least 48 hours in advance to request. A fee may apply depending on the property.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), ACH transfers, and wire transfers for international guests.
A 50% deposit is required at booking to secure your reservation. The remaining balance is due 30 days prior to check-in. Bookings made within 30 days require full payment at time of booking.
Pricing includes the nightly rate. Additional fees may include cleaning fees, resort fees (where applicable), and local taxes. All fees are clearly displayed before you complete your booking.
Select properties welcome pets. Look for the pet-friendly badge on property listings or use our filter to find pet-friendly options. Pet fees and restrictions vary by property.
Yes! All MyLux properties include complimentary high-speed WiFi. Many properties also offer smart home features and streaming services.
All properties include linens, towels, fully equipped kitchens, and essential toiletries. Specific amenities vary by property—check individual listings for complete details.
Select properties are approved for events. We offer dedicated event-friendly properties for weddings, corporate retreats, and celebrations. Contact us to discuss your event needs.
Our Plan Together feature allows you to collaborate with your group, vote on properties, track expenses, and coordinate itineraries all in one place. Create a trip and invite your group to get started!
Guest capacity varies by property, ranging from cozy 2-person retreats to large estates accommodating 20+ guests. Use our guest filter to find properties that fit your group size.
Cancellation policies vary by property. Most offer flexible, moderate, or strict policies. Details are shown on each property page and in your booking confirmation.
You can cancel through your booking confirmation email or by contacting our support team. Refund amounts depend on the property's cancellation policy and timing of cancellation.
We have special provisions for natural disasters and emergencies. If a mandatory evacuation is ordered or the property becomes uninhabitable, we offer full refunds or rebooking options.
Our white-glove concierge team can arrange private chefs, yacht charters, luxury transportation, spa services, event planning, and curated local experiences.
We recommend booking concierge services at least 1-2 weeks in advance, especially for peak seasons. Some services like private chefs and yacht charters may require more notice.
Concierge services are available as add-ons to your stay. Pricing varies by service. Contact our team for quotes and availability.